*Special Note: All devices are covered by a limited Accidental Damage Protection plan (ADP) to protect the device against most accidental drops, spills, bumps, and structural failures incurred under normal operating conditions or handling. However, this district-funded plan excludes improper use/mal-intent/intentional damage. In general terms, damage to a device as a result of obvious intentional abuse by a user, a device that has been submerged in liquid (rendering it unrepairable), a crushed device (rendering it unrepairable), or a device otherwise damaged as a result of use outside the district’s Acceptable Use Policy would be excluded from ADP coverage. In addition, the ADP does not cover replacement of a lost device and/or accessories. Parents/guardians may be charged for damages to their student’s device, not covered by the ADP.
As a service to parents/guardians of 3rd - 12th grade students, an "optional" HCS technology protection plan may be purchased at a nominal cost of $10 per student ($5 for students who receive free or reduced lunch pricing). This fee covers the replacement costs associated with the student's assigned device in the event of catastrophic loss due to fire or acts of nature, theft, and damages not covered by the Always Learning Maintenance Program. This plan only covers the Chromebook device. This plan does not cover damaged, lost, and/or stolen power adapters and always-on cases. More specifically, this plan covers one claim for the replacement cost and one one claim for the repair cost associated with the Chromebook. All subsequent claims wil be charged at the full rate as detailed in the EmpowerHCS Learning Device Guide. This plan must be purchased within the first month of enrollment.